| "I just received my chaps....much to my surprise, I was not expecting them until next week. I took them out of the box and tried them on......TREMENDOUS FIT!!!I am a small woman and was not too sure on the size...XXS. PERFECT FIT! WOW. Thank you so much. Future sales will be coming from me!" |
| - | Kathy P.
Leesport, PA USA
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| "My shopping experience has been amazing. Thank you for the great prices and reliable service. I will definitely order from you again." |
| - | Jacob D.
Yokosuka, Japan
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| "I purchased the naked leather chaps with the removable lining that have both zipper and pants style pocket (excuse me if i didn't include the item #). I purchased both black and brown. I am very happy with both the quality in construction and the quality in the leather of these products. I hope you never stop carrying First Mfg. My only complaint is that the thighs and legs run smaller on the black than the brown. Thank you for offering a great product at an affordable price." |
| - | Brett R.
Hazel Green, WI US
|
"Please find attached some photos of the hard luggage fitted. Could you show them to the others. Had to mess around with the fitting kit - but it's amazing what can fit with a hacksaw (and a big hammer). It is the look I wanted and I am very happy with the result. Hope you can open the attachments. You can use my e-mail in your Customer Testimonials - no problem. Will keep checking your website as I am tempted by some other bits."
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| - | Gary A.
Yeovil, Somerset UK
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| "I just wanted to let everyone know how impressed and pleased I was with the service at Bikers' Den. I was looking for a leather stroker cap like the one my dad (Wino Willie Forkner... you all might remember him, Hollister '46) used to wear for my son. I found one similar at the Bikers' Den so I ordered it. When It came it wasn't quite right so I returned it to them. This was just before the holiday and I was almost out of time to find one. They looked high and low to locate one for me and got it to me in plenty of time for Chrismas. The cap was very high quality and the service was outstanding. I would definitly shop again at The Bikers' Den and want to recommend them to all my biker brothers and sisters out there. Ride free." |
| - | Terrie D.
United States
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| "Just wanted to let you know that I received my order this am, leather jacket which I really love, I probably could have gone for size L instead of the XL but I usually wear a hoodie under my jackets so it is still ok. Thank you and I look forward to ordering more goods from you. The order came quite quickly I was very impressed." |
| - | Lori W.
Port Coquitlam, BC Canada
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| "Thank you for your service! Just received my jacket. Plus free pair of gloves. I'm very satisfied with quality. I ordered size recommended by manufacturer. Shipping was very fast to Russia, taking into account that russian post has permanent jam. My package arrived within 3 weeks. Bikers' Den is an excellent and highly recommendable company." |
| - | Lori W.
Saint Petersburg, Russa
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| "Possibly the best Online-Shopping site, it has been my pleasure to shop. Great quality goods and reliable customer service. My leather motorcycle vest and vest extender arrived in perfect condition, a brilliant fit." |
| - | Colin C.
Waedenswil, Switzerland
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| "I just wanted you to know how much I like my pistol pete jacket from first mfg. Even better than I expected. I really feel like I got more than my moneys worth. Thanks for a great product!" |
| - | David D.
Tupelo, MS USA
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| "Hi Nicole. You know I was having one of those mornings and when I got back to my office and got your voice message things were better. Thanks so much for working my issue. Your company should give you a promotion for both motivation and dedication to their customers. I'm looking forward to my XL/Pumpkin Head CF Helmet. For you not taking the easy way out you might have possibly saved my life some day in the future. Thank you again Nicole." |
| - | Robert S.
Brandenburg, KY USA
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| "Recently, I purchased a Men's Black Leather Motorcycle Club Vest with Seamless Back mad by First Mfg Co. This is the NICEST vest I've ever owned. If I had gone to the dealer, and if they had this style, it would have been double the price !!!" |
| - | Mike R.
Pinson, AL USA
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| "I am currently in Afghanistan with the 173rd Airborne Infantry Brigade. I won't be wearinig it for about 8 more months, so I have a little time. I do want the thank you for yor speedy response. As a soldier dealing with merchants I don't get that a lot. I wish you guys could teach a lot of others the meaning of service. Thank You again." |
| - | SFC Wayne W.
US ARMY Paratrooper
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| "Got the helmet, fits perfect. Thanks for your great customer service, Jason was very helpful especially." |
| - | John C.
Temple City, CA US
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| "I received the gloves yesterday! I know this was a challenging order, but your support and commitment to me were the driving force behind insuring the order was filled correctly, and I was satisfied as a customer. Thank you for all your help. Your personal attention has retained me as a satisfied customer." |
| - | Glen S.
Powhatan, VA US
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| "I wanted to write and thank you for the excellant service regarding my recent purchase from your company. The gloves are just what I expected and I'm very impressed with the speedy delivery. I ordered on Tuesday and they arrived on Saturday. Many thanks! I look forward to doing more business with your company in the future and I'll tell my riding buddys to check out your store." |
| - | Thomas B.
Tishomingo, OK US
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| "My jeans arrived today & they are awesome. They are a great quality, fit like a glove & are plenty long enough for my 6ft frame......just wonderful, I love them!" |
| - | Wendy G.
Fort Worth, TX US
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| "I just wanted to thank you for the help via live chat. Excellent customer service." |
| - | Mark R.
Lake City, MN US
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| "You guys are great. you've more than earned a new customer. I will let everyone I know who rides know about your site." |
| - | Eric H.
Montoursville, PA US
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| "I just received my brown Pistol Pete leather jacket today and couldn't be more pleased. This is a great jacket, especially for the price. It's a little bit aviator, cowboy, 1950's, and Indiana Jones. A great jacket to be worn on the bike or just around town." |
| - | Eric F.
McQueeney, TX US
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| "Just to say yet AGAIN you have provided AMAZING service! My Pistol Pete jacket is fantastic and it only took 7 days from ordering to get to me out here in Iraq where I'm serving. Thanks a million guys. Feel free to put my comments on your website." |
| - | Ritchie L.
Hereford, Herefordshire UK
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| "I would just like to say how pleased i am with my Legendary vest I bought from you! It is superbly made and the speed with which you shipped it to me is unbelievable! I am one happy biker! I will be buying a lot more products from you." |
| - | Ritchie L.
Hereford, Herefordshire UK
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| "Hey Guys, I just wanted to touch base to tell you that I'm extremely satisfied with the leather jacket that I received.... my wife heckled me saying that for the price I paid I would be receiving a pleather jacket (plastic leather), but to her dismay the quality was excellent!! Thanks again Bikers' Den" |
| - | Sean L.
Surrey, BC Canada
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| "I'm so pleased to finally see that someone noticed lady bikers have been left off the biking scene when it came to gear and clothing. Thank you for noticing and doing something about it! I can't wait to browse and start shopping." |
| - | Kathy R.
Ottawa, ON Canada
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| "Thanks Nicole for the up date and the great service you have provided to me and my family. You will have a customer for life just on the fact that you and BikersDen run this company with true professionalism and care. Thanks again Dennis." |
| - | Dennis D.
Clearlake Oaks, CA USA
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| "I received the gloves you sent. They are perfect. I just want to thank you again for your excellent customer service. Your company has exhibited an exemplary standard for which other companies could learn a great deal from." |
| - | Mark M..
San Diego, CA USA
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| "Shopping online can sometimes be complicated for me because I'm an English ex-pat living in Texas and I use my English credit card when buying gifts for my Texan hubby. I called your customer service department to ask about using my card and the young lady there was very helpful, offering to process my order over the phone.The helmet I ordered arrived less than a week later & my hubby loves it! Your great prices & product quality - plus the 5* service - mean I'll definitely be back - Thanks Bikers' Den peeps!" |
| - | Sheila C.
Ovilla, TX USA
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| "WOW, now this is customer service! Getting back to me so quickly says a lot about your company. Thanks, I just wasn’t sure because there was no indication in the final order (regarding the free fingerless gloves). Glad I found your company and will shop again, Christmas is coming! " |
| - | Debra L.
Phoenix, AZ USA
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| "Bikersden rocks... I recently purchased a Daytona helmet in the wrong size,"my fault" the whole process to exchange took less then a week! The helmet is great, total was $120.I priced the same type helmet @ Harley dealer for $299.00. I told co-worker about the Daytona Helmet and he Purchased 2 , he said he paid less for 2 then he was about to pay for 1. You now have customers for life..." |
| - | Mark M.
Coatesville, PA USA
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| "I called the other day and spoke with someone about my order. I was missing a pair of gloves. I just wanted to let you know that I have received them. The box was put at a different door than the other two packages. Guess UPS came back later with that package. Anyway, just wanted to thank you guys for getting back to me so quickly and checking into my issue and returning my call when you found out more information. Not sure how big your company is but your customer service department is GREAT. I will definately come back to your website for any future needs for leather! Thanks again for everything." |
| - | Natasha T.
Elizabethtown, KY USA
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| "Thanks so much for the quick reply and fast shipping. I received my jacket yesterday evening and love it. The fit was great. Great quality heavy duty leather! My free gloves I should have ordered in a larger size...but I will pass them on to a friend. Thanks again! I will be telling my riding buddies about Biker Den." |
| - | Kenny K.
Bedford, VA USA
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| "The Bikers' Den is the fourth online company that I ordered a leather touring jacket from.I was upset by the 3 previous online companys since the size was off and the quality was poor. I received an email from a rep at this site and they confirmed size and quality of leather would be good. I am sending this email to say the quality of this jacket is good and it fits!! I will recommend The Bikers' Den to others!" |
| - | Jeff M.
Chesapeake City, MD USA
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| "I received the vest I ordered for my wife. It fits perfect and she loves it. I want to Thank-You for this quality leather vest and fast shipping, just on time for this sat. motorcycle event. I will do business with you again and I will tell my friends about your great service. Thank-You Thank-You Thank-You." |
| - | Howard V.
Middletown, NY USA
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"I am really pleased with the Tsukayu Strong bags. I looked for months for a set of hard bags that would look right on my Road Star. My Road Star is now 1823 cc with a lot of other custom work done to it. Your bags were the finishing touch that I was looking for for. Great product! The Ghost Mount mounting system is excellent also. I hope you get the photos that I'm going to try to send. Really a great look! Thanks much."
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| - | Owen M.
Chattanooga,TN USA
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| "I just recieved the vest today and I have to say that its fantastic. Thank you once again. I have already recommended your company to my friends." |
| - | Richard M.
Secane, PA USA
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| "I received helmet as scheduled - awesome product but most of all wonderful personalized service. Thank you so much! Look forward to visiting your site in the future." |
| - | Lisa S.
Churchville, NY USA
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| "I received the order today. All I can say is wow. I was leery about ordering the vest without being able to touch and feel it first. I am surprised at the quality of the vest. It exceeds my expectations. I also got the half finger gloves at no charge. P.S. You now have a new customer. Again I am amazed at the quality of the vest." |
| - | Joe B.
Thornton, CO USA
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| "I just wanted to thank you for your help on the telephone in helping me and my wife choose the correct size leather jackets. The lady I spoke with was very patient and knowledgeable. We recieved the jackets in one week (including a weekend). I bought the Pistol Pete jacket and my wilfe bought the Ladies Bronson Hybrid Premium Naked Black Leather Jacket. The quality of both jackets is excellent and they fit perfectly. Thank you for excellent service." |
| - | Steve A.
Delaware, OH USA
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| "Received the order in record time, the fit is just right and the quality is excellent. I am really satisfied with the product and your service, will buy again from your company and will tell others of the great service and the excellent value and quality of your company. 5 Stars. Thank you." |
| - | John O.
North Ridgeville, OH USA
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| "Hi, I would like to tell you that my leather duster has arrived safe in England. It it fantastic, it is better than I imagined. Thank you for a great service." |
| - | Daryl W.
Norwich, United Kingdom
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| "I recieved the helmets I ordered on Monday. They are nice! Real nice! My order arrived on time and hassle free. Thank you Bikers' Den I will definitly order from you again and tell all my buddies about your website. Thanks for the professionalism." |
| - | Calvin F.
Hamburg, AR USA
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| "I just recieved my saddlebags and such today. They're great....thanks! I wanted to also say thanks because I had seen that certain leather orders got a pair of free fingerless gloves, and when I inquired as to whether that applied to me I was told that it didn't. Well, I got my bags today and there in the bottom of the box was a nice pair of fingerless gloves. I'm not sure who threw those in the box, but thanks! I really like them! Honestly, thats the kind of customer service that gets repeat business and referrals. You guys have mine! Ride Safe, Pastor Dude" |
| - | Philip C.
Indianapolis, IN USA
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| "Dear Bikersden! You are the best store that I ever met! I really like you and definetely I will buy some more great stuff from you! Your products are the best, I really enjoy them! Krista is a really great helpful friend and she answer very quickly to my any question! Kisses!" |
| - | Vio C.
Resita, Romania
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| "My shopping experience was excellent, I got a good deal, and a free pair of gloves. Your staff that I spoke with were courteous and helpful. I will certainly recommend your company." |
| - | Roger P.
Sparks, NV USA
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| "First off I'd like to say glad I found you. Being 6'3" It's hard to find anything long enough to fit. The leathers are great, excellent quality and fit. The only thing better than the product was the service I received. Keep up the good work guys." |
| - | Louis L.
Kountze, TX USA
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| "Thanks for inquiring. We were extremely pleased with the jacket we ordered for my 8 year old son. He thought it was the COOLEST thing in the world. The little gloves were a nice bonus. Excellent quality! Would highly recommend your website." |
| - | Joalice S.
Far Hills, USA
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| "Everything was Great!!! I received exactly what I ordered and in a timely manner. Your products are great and your prices were very competitive." |
| - | Ernest M.
Wake Forest, NC USA
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| "I did get my pants and they are fantastic! Exactly what I wanted. I knew you guys were good :) The Levi 501 style leather pants are great! I will tell my friends." |
| - | Tanner R.
Frankston South, VIC Australia
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| "The jacket I purchased looks fantastic on my husband! He spent so long looking at every detail on the jacket when he opened the box at his birthday party that I had to keep telling him to put it down and open the other presents! We had gone to Kawasaki dealers in Corpus Christi and Austin, but he liked this jacket better than the others. He took forever to choose one and I had just about given up when I found Bikers' Den. He was getting ready for a trip to Big Bend in West Texas with a group of 10 riders from all over Texas and he really had to have a warm jacket for the trip. Thanks for your great service! We will always come to you first from now on to buy our biker gear!" |
| - | Drusilla K.
Corpus Christi, TX USA
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| "Just wanted to answer your email and let you know that I do like the leather jacket I ordered. The quality is excellent, the fit is just right, and the price was great. I am a very satisfied customer." |
| - | John K.
Glendale, AZ USA
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| "Just wanted to let you know that my daughter loved the leather jacket I purchased for her, she can't stop thanking me for it. She loved the way the jacket fit and was really impressed with the quality of the leather. Also wanted to say thank you for the free leather gloves, "very nice." I'm sure we will be doing business in the future, everything was great and your service is impecable! Thank you once again..." |
| - | Ernest L.
Chicago, IL USA
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| "Just got back from vacation ride (1200 miles)...thought you might be amused to know that while playing roulette in Atlantic City, the pit boss at the table came up behind me to pull me aside and ask me where I got that beautiful leather jacket!" |
| - | Bill F.
Springfield, NJ USA
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| "I would just like to comment on the Pistol Pete Leather Jacket that I purchased. I love the jacket! Unfortunately, I had to return it for a bigger size. I didn't get the name of the woman I spoke to on the phone, but I couldn't believe how friendly and courteous she was! She didn't give me any trouble at all, just helped me with the exchange. I look forward to doing business with The Biker's Den for many years to come!" |
| - | Larry L.
Warwick, RI USA
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"The helmet I bought is really great. It's my favorite one now. I had four but lost one when it bounced off my sissy bar after having left it there while riding. Anyway, the best thing about my purchase from The Biker's Den was the customer service. I placed my order on-line but then called to change the order -- then called again a couple days later to see if I could get the tracking number for the shipment. The woman who I talked to on the phone each time was very pleasant to talk to. She was very cheerful sounding and very nice and friendly. I'm not used to being treated so well even from a business' customer service.
At the time, because of how I was treated on a personal level while on the phone with you, I made a mental note to shop The Biker's Den first from now on. Your email to me is further proof of the importance you place on customer service in your business. " |
| - | Darren P.
Hooper, UT USA
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| "I ordered a helmet for my son for his birthday from the Bikers' Den. I was very happy with the service I received....your customer service rep assisted during this process, and I was so impressed. She went above & beyond to make sure my order was processed correctly. My son was SO please with the product and fast service. He received his helmet quicker than expected & had it to use for a long weekend of riding. Great job!" |
| - | Kathy D.
New Braunfels, TX USA
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| "The product, a Himalayan leather vest, was a birthday gift for my wife. She is very happy with it, thank you very much. I would like to add that the service I received in ordering this product over the phone was excellent and the delivery was timely. I will not hesitate in ordering products from Biker's Den again in the future." |
| - | Dranan S.
Norfolk, VA USA
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| "Faster than expected. Exactly what I ordered and very easy shopping. Products are exactly as they appear on web." |
| - | Richard L.
Yucaipa, CA USA
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| "My son loves his new jacket. He is an 8 year old Elvis fan and we searched high and low in Memphis when I took him to Graceland for a leather jacket - but couldn't find one in his size. He's very excited about wearing it to his school's Rock-N-Roll Read-A-Thon next spring. Most of the boys dress up like kids from the 50s and Ethan wanted to be Elvis. He is so excited about his new jacket that he has already worn it to school in the blistering August Tennessee heat. The free gloves were a great addition. Thank You!" |
| - | Ann C.
Franklin, TN USA
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| "The vest is awesome! It is fine quality and it is very practical for me. It will really look good when I get my MC patches and pins on it! Thanks for your service, time and attention! I will definitely utilize your services in the future for any of my leather wear needs!" |
| - | Jeff K.
Mackinaw, IL USA
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| "All the items I have purchased from your store has met or exceeded my expectations. The vest is perfect it is just what I wanted. The helmet fits just right. I will be ordering from your company again." |
| - | Christopher G.
Paramount, CA USA
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| "I just wanted to let you guys know that you have outstanding service!!! I ordered a bike seat from you and needed it by Friday. You put forth more effort than any of the ones I had dealt with and my seat was delivered Friday morning. I was so pleased with the prompt service and the kindness you have shown. I will do all I can to spread your name to all I know that needs anything to with bikes supplies. You are number one in my book! Have a good day." |
| - | Katie C.
Dickson, TN USA
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| "I just wanted to drop you a line to tell you how thrilled I am with the hard bags that I recently bought from you. I have a 1999 Yamaha Royal Star Boulevard, and the Tsukayu hard bags are AWESOME!!!!! Thank you so very much." |
| - | Betsy C.
Ellicott City, MD USA
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| "You and your team are awesome! Thanks for the extra effort to change my order." |
| - | Mike W.
Odenton, MD USA
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| " You guys gave me the best price and the quickest service for my order, and it was actually fairly cheap to ship it to me in Hawaii." |
| - | Katie C.
Hawaii, USA
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| "Just received my Men's Leather Touring Jacket with Side Laces today and love it. Looks and feels great and a real bargain as it is well made with quality leather. As the other buyers said, order a size or two larger then what you normally wear for a great fit. I take a size 48 but ordered a size 52 as they run small and the size 52 was a perfect fit all around. You will never be disappointed with this great looking jacket. Thanks for fast service and will be back again for all my bikers needs. " |
| - | David S.
Rowe, MA USA
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| "I received my jacket yesterday. Thank you for shipping it so promptly. It is exactly what I wanted, and fits great!!!" |
| - | Timothy G.
Killeen, TX USA
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| "You guys are the bomb!! I have been very happy with all the service connected with this order. I will recommend your site and business to all my friends. Again thanks for the help. Have a great day." |
| - | Daniel H.
Reno, NV USA
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| "I love your web site. I could spend half the day browsing your merchandise. The site is easy to navigate and well laid out. Thanks for making it so easy to spend my money." |
| - | Paul M.
Lighthouse Poin, FL USA
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| "Thank you. You definitely make a quality product. As am in the music business, I'll make sure to spread the word." |
| - | Joseph V.
Park Ridge, IL USA
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| "I just wanted to send a little thank you note. This "Brown Leather Gear" is fantastic ! And if I must say ..... it looks damn good on me. Your delivery time was great as well, the only thing is that it is about to rain here this week so I could not test drive. As you know I spent my quite a bit on gear with you and it was worth the wait. Biker's Den has a customer for life. PS... The only gear I could not find was a Brown Leather Head Wrap." |
| - | Richard W.
Olney, MD USA
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| "Thank you. I received the order today. They look GREAT! I'm very pleased. I look forward to purchasing other items. Thank you." |
| - | Martha Z.
San Francisco, CA USA
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| " You guys are great! I appreciate your service!! I will tell all my road dogs about your site and the super service!" |
| - | Kevin D.
Katy, TX USA
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| "Just got the super cute baby clothes - they're great - thanks for the quick processing!!!" |
| - | Paz W.
New York, NY USA
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| "Great Leather Vest!! Much more than I had anticipated and very well made." |
| - | Mark M..
Hickory, NC USA
|
| " I'm actually considering just getting my husband the helmet from your site. We seem to be having trouble fitting him to a helmet that he is comfortable with, and your policy of free exchange shipping is very appealing. It appears that Biker's Den sincerely wants to make sure that the customer is satisfied with their purchase. I'm confident that you will be receiving an order from me soon. A Future Customer... " |
| - | Deb B.
USA
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" I wanted to tell you how amazed I am at the quality of the Children's Leather Motorcycle Jacket. I bought this jacket for my daughter for Christmas and it is a huge hit. I found so many other "kiddie" versions of biker jackets online that were fake leather or had so little resemblance to a real jacket that I almost gave up. This jacket isn't just "nice for a kid." It isn't just "a pretty good imitation." It's the real thing. And even though I jumped the gun a little (she's still too small for your smallest size, but I couldn't resist) she's hypnotized by the belt and all the zippers and pockets. When she grows into it this summer or fall, I have a feeling that my wife and I will have a hard time getting her to take it off to go to bed. If any potential customer is hesitating out of concern about quality, you just send them a copy of my praise for the jacket. " |
| - | Jason V.
Ashfield, MA USA
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| "I received my jacket today. I was quite apprehensive about the fit. Even though the jacket is not listed as "Tall" it is a perfect fit. I am 6' 7" and 220lbs with a 37" sleeve. My satisfaction thus far with product, delivery, and customer service unparalleled. Well done!" |
| - | Frank J.
Ben Hur, VA USA
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| "I am SO AMAZED with the quality of customer service I have received... I will peruse your site often - and recommend it to friends." |
| - | Nicholle B.
Boise, ID USA
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| "I wanted to thank you for fullfilling my order of leather goods for my 5 year old son. I had his pictures taken and wanted to share them with you. I think they turned out fantastic! A special thanks to all those that helped in getting the sizes correct, exchanging the jacket, and working with the ship to locations! And I would add that I tried originally to order the products from a vendor from Myrtle Beach here in SC. Thinking keeping my money in my state and getting things quicker. Well, they were always too busy to discuss my order, really messed up the sizes, nothing fit. Heck, the chaps came up to my son's neck and he could not fit his leg into the opening without any pants underneath. They were too busy growing to handle my problems timely. I told them, there is always somebody else that will be glad to accept my business and care about. That was the Biker's Den!" |
| - | Steve B.
Greenville, SC USA
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| "Hello, I received my Legandary leather Sturgis style jacket this morning. WOW! I couldn`t be happier. The fit was perfect, the quality was far beyond my expectations and the service was excellent. Thank you again and I will turn to you for all my future needs." |
| - | Kit L.
Redding, CA USA
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| "WOW!! this is one fine jacket!! fits perfect, looks even better!! Thanks again and I will be passing on you site!!" |
| - | Jeff G. (ChopperJay)
Coventry, RI USA
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| "Hi, My Hardstreet Motorcycle Hardbags arrived today, they look incredible, thank you so much for getting them to me so quickly, the paint job is quite something, a finish like glass. If you get any enquiries from people in the UK about the bags, please tell them that they will have to pay about £90 import duty, this I did expect, the bags are still about £700 cheaper than the ones from Harley Davidson." |
| - | Alan R.
Telford, Shropshire, UK
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| "Thanx friend, second purchase from you guys, great service and thanx for the quick response too!! Nice to have people like you to do business with. Take care." |
| - | Mark W.
Wise, VA USA
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| "Awesome products and great quality, I am a harley rider myself." |
| - | Victor K.
Edmonton, AB Canada
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| "Just rec`d my Vest and wanted to say it fits like a glove. To Bad you didn`t have my size in a Jacket. Great Job. Will be buying more from you in the furture. Thanks again." |
| - | Bob R.
Stevens Point, WI USA
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| "Thank you so much for the way that you handle your business. Your promptness in handling orders and the way you handle issues is great. I will remember your business as I am shopping for Motorcycle accessories." |
| - | Buster T.
Talladega AL, USA
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| "Dear Sarah. I want to thank you for helping me exchange my order for a larger jacket. When it arrived I was extremely happy that it fit correctly and having the option of a little adjustment is great. Currently the weather in North Carolina is becoming warmer and so the need to wear a sweater or any other extra layers is about finished for this year. I have really enjoyed dealing with your company and will recommend it to all whom I ride with." |
| - | Dave G.
Pittsboro NC, USA
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| "The leather motorcycle jacket I ordered from The Bikers' Den (in Tall which is hard to find) arrived today. It is gorgeous. He tried it on immediately and was thrilled. Fits like a glove, looks fabulous, smells divine. Now we can't wait for the cooler weather to get out on the open road, head toward the mountains, and "road test" the new jacket. Thank you for facilitating the return of the first attempt that did not fit exactly as we needed it to, and for being so receptive to my "birthday gift" requests. You were so thoughtful and professional and user friendly. You have made ordering on-line a pleasant experience! Many thanks." |
| - | Stormi N.
Scottsville KY, USA
|
| "Thank you for the email and the phone call today. The light blue set (as listed below) in a 18 month size would be perfect. I am so very sorry for all of the extra hassle that I have caused. I have already begun spreading the word about what a great resource your company is and am forwarding the web site to others. Again, please accept my apologies for making an error in my original order. Most companies would not be as gracious as you have been." |
| - | Heather B.
Griswold CT, USA
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| "Hi Kurt, just wanted to send a quick follow up to my item. Thank you so much for the call from your office regarding the refund on my priority shipping, that was over and above customer service and I appreciate that and will definately continue to be a customer of yours! Thanks again for all your help with this and I'll be shopping with you soon! " |
| - | Doug R.
Concord NC, USA
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| "At a concert my band played in 1990 sponsered by Harley-Davidson, they gave us free HD motorcycle jackets that we found out later were selling for 500 bucks. When I look at your jacket and the Harley today, yours is better-looking, way cheaper and fits me better. By the way, I've hung on to the Harley jacket because of the sad historical significance of that show. I was then playing with the Robert Cray Band. We were on a show at Alpine Valley, Wisconsin, with Stevie Ray Vaughan and Eric Clapton—3 days, 45,000 folks a day. A few hours after HD gave us the jackets on the last night of the gig, Stevie Ray Vaughan was killed in a helicopter crash flying from Wisconsin to Chicago." |
| - | Tim K.
Oakland CA, USA
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| "Thank you very much for the quick response and great customer service. I've been impressed at how quickly and professionally everything has been handled and I'll definitely use you guys again in the future!" |
| - | Bud C.
Las Vegas, NV, USA
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| "A couple of months ago I ordered a Men's Legendary Classic Leather Vest from you. Though I live in Guam, the customer service was second to none. Informed that shipment wasn't available to my area, I offered to have it sent to a relative to the states. The relative failed to pick it up at the post office and the vest was returned. I was contacted immediately for an alternative and was allowed to have it shipped to my home for a little extra. That little extra was less than typical parcel shipping fees I usually pay and I've never been happier doing business with any other company. I love the vest and it will serve my purpose well. Thank you very much for the dedication and hard work. You guys rock!" |
| - | Mark B.
Yigo, Guam
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| "The Side Laced Leather Classic Tall Men Vest arrived with Lightning Speed!! As You all know this is my second vest purchase from You All and as always it was a pleasure buying from You Guys again!! Thank you for your rapid response to my e-mails and your quick confirmation to the shipping status of my Vest!! I will soon buy from Bikers Den again!!" |
| - | William A.
Miami, FL, USA
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| "I have received my package and it all fits great. I want to thank you for making the ordering process so easy. Through it all, you were very thorough. Whenever I had questions you would answer my emails or phone message promptly. It was a pleasure doing business wih you." |
| - | Robert S.
Falling Waters, WV, USA
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| "I want you to know that I am very appreciative of your decision to help me get the best fit possible under the circumstances. I know that I was a bit of a problem and I acknowledge that I shared in the responsibility of the error in the first order. I know you did not have to help me and you did. Thank you. Your customer service is the BEST and I will be making more purchases from you in the future." |
| - | Richard M.
Sunnyvale, CA, USA
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| "My recent purchase with you arrived the other day, and very happy to say the least. The (Legendary Black Stallion Horsehide Jacket) is much more than what I've seen at most stores. Very well built, and looks brilliant. I haven't seen a leather jacket in which the leather looked as this. It was also very well packaged, and received. I've put off buying a jacket as this, and now wish I looked around, and found your site earlier." |
| - | Frank W.
Niles, IL, USA
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"I bought my baby an outfit from your website, I have the greatest picture for you. I hope that maybe you can post it on your website. It is the best picture."
|
| - | Kristen G.
Hamburg, NJ, USA
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| "Received the package today. Thank you very much for your efforts and outstanding customer service. Size 44 was the charm. Very satisfied. The staff there walks the talk and it is frankly refreshing and gratifying. You have made a consumer into an advocate. Your good will on behalf of The Bikers' Den has separated your site from countless hundreds. I will no doubt be back. Great job." |
| - | Paul B.
Fairfield, CT, USA
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| "Thank you for your assistance. We look forward to receiving our replacement order as the products were of fantastic quality and were gifts for my son and he is very anxious to begin wearing them." |
| - | Clarissa G.
Oakdale, CA, USA
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| Thank you so much for all your help, Sarah. The jacket looks great... Vito (LoGrasso) is wearing it on Friday Night Smackdown for the WWE this week. Once he gets his new pictures he'll send you a picture. |
| - | Lynda L.
Staten Island, NY, USA
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| "We got the size 3XL. It fits perfectly. Thank you for all your assistance. It was nice to work with a organization who cares what the customer wants! I'll definitely recommend you to friends and co-workers and will do business with you again when the need arises! Thank you again!" |
| - | Jennifer D.
Woodsville, NH, USA
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| "I have to say, this is one of the best online purchase experiences I've ever had. The price was better than I ever expected to find, the process was simple, free shipping, no tax, got the order right, merchandise quality appears well in-line with the price, and it arrived at least a week or two before I ever expected. Sorry, can't help you if you're looking for me to make suggestions on how to improve your service. I can't find anything that needs improvement! Thanks for everything!" |
| - | Curtis S.
New Baltimore, MI, USA
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| "I have just placed an order for another leather jacket. I had purchased one for my boyfriend last week and my father was so impressed that he wanted the same jacket, as well. I am sorry that I had missed the sales price which was running last week. However, you have such nice quality products that I was willing to pay the full price. Thank you for your service and the wonderful selection of products. I have just recently purchased an 883XL Sportster myself so I will definitely be back to shop for a jacket of my very own!" |
| - | Carol B.
Bridgeport, CT, USA
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| "You Guys are the best! The vest was better than I expected, and you constant contact via email is great. Throughout the entire order process you kept me informed. Thanks so much." |
| - | Keith H.
Brooklyn, NY, 11214
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| "I've had motorcycles since 1963. As you can imagine, I've bought lots of related products over the years. With the advent of the Internet, the choices have really grown. I can honestly say that my experience with The Bikers' Den was not only a good one, it was superb! The follow up and customer support is second to none. The products I purchased arrived quickly and are top notch. I'll be a lifetime customer. Thank you!" |
| - | Richard G.
Prescott, AZ, USA
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| "The replacement jacket was perfect in every way. My little one loves it, and can't wait for the weather to warm up so she can start riding again, and wearing her leathers. And the service was above and beyond what anyone could expect: It arrived within a couple of days of my returning the original to the US distributor. We couldn't be more pleased. Thanks for running a great company and offering great service." |
| - | Christopher O.
Morganville, NJ, USA
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| "I am writing to let you know that today I received my new jacket. I had to write and tell you how impressed I was with my order. My jacket is nicer then I expected, it fits very well. My husband and I ride alot and have alot of friends that ride too. I will recommend your site to every one. Once again thank you so much for a beautiful product." |
| - | Tracey F.
Matawan NJ, USA
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| "Just a note to let you know I got the chaps and they are very nice. Thanks again for all your help and extra effort. I will always check with you guys for my needs as your service is second to none." |
| - | James R.
Hartford, MI, USA
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| "I am extremely happy with the MC Jacket that I recently purchased from your site. I find the quality outstanding for the price, and upon the first day wearing it, I had received numerous compliments on the look and fit of the Jacket." |
| - | Wayne L.
Brooklyn, NY, USA
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| "To my surprise, I received the vest today, perfect fit and style. Thank you again for your honesty and service." |
| - | Angel M.
Flanders, NJ, USA
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| "The leather vest is great and it is a perfect fit. It's exactly what he was looking for." |
| - | Renetta G.
Fredericton, NB, Canada
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| "Woo Hoo! Received vest today, it's great! Thank you. I look forward to ordering from you again soon." |
| - | Judy C.
Princeton, BC, Canada
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| "My vest was delivered today!!!! Thanks!!! I will definitely be ordering more things from you in the future!!!" |
| - | James G.
Bossier City, LA, USA
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| "The jacket fits great and I think your service is awesome. When needed I will surely order from you again and wouldn't hesitate to recommend The Bikers' Den to anyone." |
| - | Brian B.
Edmonton, AB, Canada
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| "I am one VERY satisfied customer! Your follow up concerning my jacket size was much appreciated, the delivery time and the quality of the merchandise were stupendous! Rarely do I ever bother to write a complement to the seller, but you deserve every bit of it! And believe me, I will be telling others about The Bikers Den!" |
| - | Philip J.
McPherson, KS, USA
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| "I was very pleased with the looks and quality of the jacket and the service. I can not imagine any areas you need to improve - it was a delight doing business with you!" |
| - | Jill L.
Stroudsburg, PA, USA
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| "I am so excited to tell you that the DVD's came today. Thank you for such prompt service. I told everyone who knows about the DVD's how great your service is! Your site is at the top of my FAVORITES list. Thanks Again." |
| - | Vicki R.
Buckeye, AZ, USA
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| "Great service, great product - I like the chaps very much and the sale price was just right. They work great too - 40 degrees, no problems." |
| - | P. C.
Bartlett, TN, USA
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| "The (children's leather motorcycle) jacket looks GREAT! Excellent quality, and it really looks like mine - for a LOT less $$$. My daughter is going to love it when her grandparents present it to her on Christmas morning. By the way: delivery was excellent, really fast, in perfect condition. You have a great site and great service." |
| - | Chris O.
Morganville, NJ, USA
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"The vest was a great fit and quality. Your service was also great on this order and others in the past. Great service and quality products."
|
| - | William C.
Middletown, DE, USA
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| "Everything was great! We received the Harley Davidson Coat last week. Our daughter will love it! Thanks and keep up the good work." |
| - | Russell M.
Bishop, GA, USA
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| "I was really surprised the vest and chaps arrived so fast. Thank You. Looking forward to Christmas morning to see how well they fit my husband. The quality looks great." |
| - | Brenda N.
Franklin, GA, USA
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| "The entire purchase experience was tremendous! I came to your organization after having a horrible encounter with another vendor. Online purchasing can be a bit of a gamble these days, but the Bikers' Den made it a breeze! Thank you again, it was a pleasure doing business with you." |
| - | Thomas K.
Robbinsville, NJ, USA
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| "Thanks so much for your great service and the quality of your items. Your sizing is perfect. My husbands Vest, Chaps and Glves fit perfectly. He might make a biker after all, Thanks to your company..." |
| - | Brenda N.
Franklin, GA, USA
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| "The vest is of excellent quality, especially for the price. It fits well and inline with the sizing chart on your site. It could be a little longer, but I was expecting this because it isn't a "tall" as well as a "big" vest. It will serve nicely as is and if I lose a little around the middle, it might become a little longer. I am a member of the Christian Motorcyclist Association and this vest is for my new back patch! Thanks again." |
| - | Christopher J.
Frederick, MD, USA
|
| "Thank you for the follow-up. The new chaps fit my husband much better - he really likes them a lot. Your customer service has been outstanding! I really mean it - your customer service has been thorough, efficient, & personal. Thank you!" |
| - | Terri L.
Colorado Springs, CO, USA
|
| I am thrilled with my jacket. It is just what I hoped for and I'll ride proud. Thanks for the added attention and intrest in my opinion. I'll recommend you to everyone." |
| - | Linda H.
WI, USA
|
| "The hair wrap is super cool! I wore it on a ride with a friend, my hair stayed in place the entire time. Thanks for the fast service, and the superior product, I will definitely be ordering from you guys in the future! I have already told at least 6 friends about your website, and will continue to do so!" |
| - | Annette S.
Cupertino, CA, USA
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| "Great product, wish we could get it everywhere. But....seeing as I had to get it all the way from your place....not a problem as the service was just great!" |
| - | Mark S.
Stoney Creek, ON, Canada
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| "My wife loves the jacket...it was one of many incentives leading her to a "Motorcycle Riders Safety" course and ultimately her 'Endorsement'! As a result of your timely delivery, I NO longer have to listen to relentless bitching about "...making her a widow on my two wheeled whore", any day it isn't raining! Especially since I had convinced her, finally, that I absolutely needed a new bike...of course I lied about the price...that's another story." |
| - | Lou W.
Orlando, FL, USA
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| "The jacket is adorable! I can't believe how much detail has gone into it! I had to show it around to all the people I work with and I think you may get a few inquiries from that. It's for my grand nephew who is about to be born any day now, but now I'm hesitant to give it up! Thank you so much!" |
| - | Stace S.
Vernon, BC, Canada
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| "The purchase was as expected and it was delivered super fast. I love the service and quality and will definitely look to you first when purchasing in the future. And my boyfriend loved the free gloves! Thanks again." |
| - | Audra E.
Danbury, CT, USA
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| "The Chaps are great, and the service from The Bikers' Den, no complaints there either. I have even recommended you to my friends as well. Thank you and I will order from you in the future." |
| - | John W.
Westbank, BC, Canada
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| All the baby clothes I bought were great. I love them, thanks alot. I referred you to 3 of my clients. They could not find anything like what I bought and thought they were wonderfull. Pleasure and very easy doing business with you. Again, thank you. |
| - | Maryann R.
North Brunswick, NJ, USA
|
| "The vest is great. It fits like a glove and is very comfortable." |
| - | Anthony R.
Mastic, NY, USA
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| "The posters were awesome! I put them up in my garage, and I can't wait to look at them every day!" |
| - | Teri M.
Clovis, CA, USA
|
| "(The Harley Davidson Baby Clothes) were great. We took pictures in his outfit and gave it to his mom for mothers day. We will be shopping with you some more. Thanks." |
| - | Timothy R.
Arlington, TX, USA
|
| "Everything was fine with the vest and your service is great." |
| - | Alicia H.
Detroit, MI, USA
|
| "Nothing but great. The (Harley-Davidson Baby) Sleeper is adorable, the order process was good, and I'm one happy shopper." |
| - | Wendy N.
Middleville, MI, USA
|
| "LOVED the boots and the service was great! Thanks." |
| - | Traci S.
Newnan, GA, USA
|
| "Thank you for the boots, they are just awesome. I hope to order something else from you soon." |
| - | Vera K.
Moscow, Russian Federation
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| "I loved the little outfits purchased. The delivery was on time and in tact. This will be a baby shower gift in July. The new mother and father are not Harley riders but we are so we feel this is appropriate. Thank you for you concern." |
| - | Sharon R.
Seminole, FL, USA
|
| "I love the jacket! My boyfriend loves the gloves. I am just beginning to ride whereas he is an old pro at it. Thanks so much for sending a little note...your staff is very personable!" |
| - | Donna S.
West Springfield, MA, USA
|
| "Thank you so much for all your efforts to resolve my problem. I would encourage anyone to do business with you and I hope to give you more myself in the future. Your attention to my problem and quickness to resolve it shows that you really care about your customers. In today's world that is a rarity. Once again thank you. Its been my pleasure." |
| - | Brian P.
Bryans Road, MD, USA
|
| "Thank you. Everything was great, my husband loved them." |
| - | Christina W.
Maple Shade, NJ, USA
|
| "Quality of the vest I purchased was superior. Your company's service was superior. Top notch operation. Am Glad I found you folks on the internet." |
| - | Glenn G.
Rouses Point, NY, USA
|
| "Item was received in a timely matter, exactly as expected. Would consider doing business with you again in the future." |
| - | Ricardo P.
Hialeah, FL, USA
|
| "I loved my purchases! The baby outfits are great! You can't find such great quality around here! They are also different - I get so many compliments when my son wears them. We will order again in the future. Thank you." |
| - | Amy V.
Plains, PA, USA
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| "I received my leather vest on Monday. I am very pleased with the quality. Also, ordering was easy and hassle free. I saved your website in my favorite places and will return there when I need more riding aparrel. Thanks for the free gloves !!" |
| - | Robin H.
Butler, KY, USA
|
| "The merchandise was great! I kind of wish the little Harley baby cap was black and not orange, but that's OK, I am sure orange will look good, too. I would like to add that I could not find the Harley baby stuff anywhere else. People claimed to have it, but then it always turned out to be "OUT OF STOCK" or "TEMPORARILY UNAVAILABLE" - so thanks again!" |
| - | Terry M
Cortland, NY, USA
|
| "Very happy with my sunglasses. Could not find them in any of the stores around my area. Will recomend my friends to your site. Thank you." |
| - | Miguel A.
Santa Maria, CA, USA
|
| "It's exactly wanted for my nephew-to-come! I can't wait to send it to the expectant parents." |
| - | Jennifer P.
Sulphur Springs, TX, USA
|
| "Thanks for your follow up. The shipment did fullfill all my expectations. Thank You." |
| - | P-O Larsson
Kungsbacka, Sweden
|
| "I am very happy with the boots I purchased. They came in early also so I was happy with that. Thank you for your courtesy email." |
| - | Cheryl M.
Chesterton, IN, USA
|
| "Everything went great, I love the Harley baby clothes..." |
| - | Amy B.
Brooklyn Park, MN, USA
|
| "All aspects of the transaction were A+..." |
| - | Nicholas C.
Kew Gardens, NY, USA
|
| "Ahh...thank you so much for the clarification! I'm a repeat customer and it's service like that that keeps me coming back for more!!!!" |
| - | George E.
Belleville, IL, USA
|
| "I wanted to send an email to your company thanking you for all of your assistance. I worked with Sara to order a baby boys Harley Davidson varsity jacket and I needed it shipped overnight for a very special birthday. She was extreamly helpful and got the jacket here on time. My nephew was extreamly pleased and I'm just so thankful she was there to assist me. Thanks again." |
| - | Jessica H.
San Francisco, CA, USA
|
| "Thanks for the excellent service and excellent products! I had some doubts about buying shoes on the net, but my new boots looks great! - Even better than on the web ad! My baby girl tried her new clothes on yesterday and she looks absolutely edible! Cool baby biker... Thanks again, and have a good summer..." |
| - | Elisabeth G.
Matrand, Norway
|
| "Got to look at the Trials DVDs, they are awesome! Thanks again for the trouble you took to help me. Regards and best wishes." |
| - | Peter B.
Cape Town, South Africa
|
| "Everything was good,product and the service............thank you." |
| - | Joseph F.
Palm Coast, FL, USA
|
| "Well Thank God I finally received my Vest,LOL!! Guys You All did a Great Job! I know that I waited like forever to get my vest and although this vest was not the one I had originally ordered. I Love it!! Its a Good thing That You all Shipped Me a Size 48 Mens because it was a Perfect Fit! a 46 would have been small. You all did a Great and Awesome Job!! Have a Happy Holidays!" |
| - | William A.
Miami, FL, USA
|
| "I LOVE the products, they are exactly what I was looking for and also the service was outasight!! You all were so quick with your deliveries I couldn't believe it!! I will definitely be shopping with you again." |
| - | Laurel L.
Crawfordville, FL, USA
|
| "Everything was great!! Love the Jacket!" |
| - | Dione P.
High Level, AB, Canada
|
| "I just received my jacket today and am very pleased with the quality and your prompt shipping. Keep up the good work and ride safe..." |
| - | Douglas S.
Orlando, FL, USA
|
| "I love the (Harley-Davidson) baby girl PJ's I purchased!" |
| - | Bonnie T.
Bayside, NY, USA
|
| "My coat just arrived in one piece and I'm extremely happy with it. Oddly enough, even with shipping, import duty and handling fees the price is still very competitive with what is available here in the UK. The leather is good quality and more importantly I love the way it looks. I intend to make more purchases from the site in the future (after my bank account recovers!)." |
| - | David D.
Worcester, UK
|
| "I've received the jacket, It looks great! Thank you." |
| - | Debra A.
Lindenwold, NJ, USA
|
| "Thank you for doing a great job on the (photo engraved zippo) lighter. It really looks nice." |
| - | Deborah D.
Reva, VA, USA
|
| "Again thank you for the quick service. I spoke with Sarah and she was extremely helpful. I told her I thought that your emails and the service that the both of you provided were excellent. I will make sure I spread the word and hopefully I can send you some customers. Again, thank you both for the courtesy that you extended me." |
| - | Catherine L.
Belleville, NJ, USA
|
| "After we put on the (Tsukayu) Hardbags...." |
| - | Roger M.
Aiken, SC, USA
|
| "I appreciate you quick reply to my email. I will be certain to tell all of my friends about your website, and will continue to order from you. Thanks again!" |
| - | Jason T.
Houston, TX, USA
|
| "Dear friends; Queridos amigos; I have received my leather jacket; it is excellent; the best jacket of leather that I have had. A perfect completion, excellent silhouette in the body; I am very contented with your service to your clients and your seriousness and responsibility; Thanks!!" |
| - | Franco M.
Thames, Buenos Aires, Argentina
|
"I received the jacket already. I love it! I am thrilled with the fast service and quality of the merchandise. I will certainly
look to The Bikers' Den to fill future needs." |
| - | Cindy C.
Fort Hood, TX, USA
|
| "Wow!!! I received my jacket today before I opened my E-mail to find the tracking info....you are the best! Thanks to everyone there as I received my jacket, and it is amazing. Great job and great company, and really look forward to ordering yet again from you. Thanks." |
| - | Michael M.
Lynbrook, NY, USA
|
| "Just wanted to let you know that you have added another satisfied customer to your bussiness. I am very happy with the chaps and jacket that I orderd from guy's. I am amazed at the value when compared to my local Harley shop. I received a higher quality product at half the price, so I got a set of chaps and jacket for about the same price as a set of chaps of lesser quality. Thanks for the outstanding service." |
| - | Charles F.
Layton, UT, USA
|
| "They delivered the helmet yesterday and I was pleased with my purchase. Thank you for your time and consideration." |
| - | Lou V.
Merrimack, NH, USA
|
